Poor Performer or Difficult Employee?

Whether you describe them as poor performers or difficult, often those employees who are not working up to your expectations take up 80% of your time. They are also a drain on department morale and team functioning. Faced with already short staffing what's a manager to do?

Identifying causes of performance problems, how to focus on behaviors not personalities, developing performance plans and more will be discussed in this seminar.

Date:

December 4, 2008

Times:

8:30 am - 4:00 pm

Location:

Elmhurst Memorial Hospital

Instructor:

Rosemary MacLean Homer RN, MBA

Fees:

Member: $120
Member Early Bird: $105
Non-Member: $165
Non-Member Early Bird: $150

Early Bird deadline:

November 13, 2008

The Northern Illinois Healthcare Education Network is an approved provider of continuing nursing education by the Illinois Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. 6 contact hours will be awarded upon completion.