When talking about delegation with managers and charge nurses, I often hear “I’d rather do it myself.” This discussion is in the context of time management, saying there is not enough time to do everything. Why the disconnect?
For some, delegation
Nurse managers have a difficult job and handle stressful, challenging situations on a daily basis. Physicians, staff, and other departments seek out managers for advice and problem solving. If there is a problem, the “buck” stops with them. In my
Research shows that people who have clearly defined, well-communicated expectations, find more satisfaction and success in their work than people whose expectations go unspoken or unrealized.
Expectations are important. Work expectations are those things you consider likely to happen in
Patient care is supposed to be about the patient and doing your best to care for their needs… serving them. So to me customer service…serving patients should be common sense. However, after years of witnessing behaviors that demonstrate anything but
Happy Nurses Week!
As we celebrate National Nurses Week and all of the amazing nurses caring for people all over the world, I want to take a moment and remember the nurse who had such a significant impact on me
Wouldn’t it be nice if everyone got along all of the time? Sweetness and light, no disagreements, no conflict. We may think so, but it would probably be boring, without much productivity and creativity. Conflict isn’t all bad. It’s good
As we discussed in the blog titled: Five Keys to a Positive Work Environment, the core element of coaching is feedback. Giving feedback both positive and constructive, helps everyone to understand expectations, develops open communication and facilitates continuous improvement.
Being a manager gives you the opportunity to help create a positive work atmosphere. It is your responsibility to ensure the best care and smooth operations on your unit. To do that you need to have people on board and functioning
Managers talk about the employee they want. In reality, employee behaviors are often a reaction to their manager.
In my management courses, I use a model which is a continuum of management behavior. On one side is a style that
Good communication skills are critical to building relationships. Knowing how our communication style affects others is helpful. It helps us adapt to others and successfully engage employees. We look at things through our set of glasses, our perspective. We must